REFUND POLICY
We are committed to providing professional credit education, dispute support, and credit rebuilding services tailored to each client's unique financial situation. Because credit repair is a process that involves third-party reporting agencies and individual financial histories, results and timelines may vary.
Service-Based Work Policy
Once services have begun, including account review, credit analysis, dispute preparation, or client onboarding, time and labor are actively invested on your behalf. For this reason, refunds are not issues for services already rendered.
Initial Evaluation Period
Refund Eligibility
We offer a 90-day initial service review period beginning from the date your account is officially activated. During this time, we assess your credit profile, begin dispute strategies where applicable, and track progress with credit bureaus and creditors.
Clients may be eligible for a partial or full refund within the 90-day review period only under the following conditions:
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No dispute actions or credit repair services were initiated on your behalf
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There has been no documented progress or service activity performed on your account
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A written request for cancellation is submitted within the review period
Refund eligibility is determined based on documented service activity and case history.
Client Responsibilities
Credit repair requires active participation. Clients must provide accurate information, required documents, and timely responses. Delays or lack of cooperation may impact progress and refund eligibility.
No Guarantee of Credit Score Increase
We do not guarantee specific credit score increases or removal of negative items. Credit outcomes depend on individual credit history and the response of credit bureaus and creditors.
Ongoing Services
Credit repair is often a multi-month process. Clients who continue beyond the initial review period acknowledge that services are ongoing and non-refundable after work has been performed.
Cancellation
Clients may cancel services at any time. However, cancellation does not automatically qualify for a refund for service already rendered
Client Satisfaction Commitment
We are committed to providing high-quality service and supporting our clients throughout their credit journey. If at any point you feel unsatisfied with your experience, you may submit a written request to our support team at any time. We will review your concerns and do our best to find a fair and reasonable resolution based on your account activity and service history.